Strong SDLC experience.
Expert with Sales and Service Cloud configuration, integration, solutions designing, customization and custom implementation.
Expertise in Data Integration and Data Management methods and tools.
Excellent oral, presentation and written communication skills.
Ability to successfully communicate with both technical and executives with knowledge of the organizational culture, sales, and support processes, in-depth knowledge of CRM strategy and systems.
Excellent analysis and problem solving skills.
Ability to interact with business users and translate business needs into technology solutions.
10+ Years of IT experience and 5+ years of salesForce.com administration and development experience.
Force.com development experience including APEX and Visualforce.
Experience with Conga App from App exchange a plus
SQL RDBMS experience is preferred.
Experience with data migration and ETL tools such as Integration Services or Informatica Cloud is preferred.
Experience in object-oriented software development, relational databases and application development for a web based environment.
Salesforce.com Implementations in the Pharmaceutical sector and experience of the Call Center environment is a big plus.
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